Metro Containers supplies shipping containers for storage, commercial, construction, transport and other suitable applications. Available inventory may include different sizes, conditions and configurations depending on current stock.

Metro Containers is operated by METRO CONTAINER SERVICES PTY LTD, an Australian Private Company with ABN 58 653 417 317 and ACN 653 417 317.

METRO CONTAINER SERVICES PTY LTD has been active since 05 September 2021.

You can contact our sales team by email at sales@metrocontainers.com.au or through our Contact Us page.

Available container sizes depend on current inventory. Common shipping container sizes can include 10ft, 20ft and 40ft options, together with other specialised configurations where listed.

High Cube containers may be available when listed in our current inventory. These provide additional internal height compared with corresponding standard-height containers.

Yes. Our inventory may include new or one-trip containers as well as used and refurbished containers. Always review the condition stated on the individual product page before ordering.

A one-trip container generally refers to a newer container that has usually completed an initial cargo journey after manufacture before being offered for sale. Minor transport or handling marks may still be present.

Cargo Worthy generally describes a used container intended to remain structurally serviceable for cargo-related applications, subject to the individual unit and any applicable inspection requirements. Cosmetic wear should be expected.

Wind and Watertight containers are generally used units intended primarily for storage. They may show substantial cosmetic wear, including dents, fading, surface corrosion or previous repairs.

A refurbished container is a previously used unit that has received selected maintenance, repair or cosmetic improvement. The exact work completed should be confirmed from the individual product listing.

No. Used containers are industrial products and can show scratches, dents, fading, surface rust, flooring marks and evidence of previous freight use. Cosmetic appearance varies from unit to unit.

Depending on the listing, images may show the specific container or may be representative of the container type and condition offered. If the exact cosmetic appearance is important to you, contact us before ordering.

Browse the available products, select your preferred container, add it to your WooCommerce cart, proceed to checkout, enter your customer and delivery information, select an available payment method and complete payment.

Yes. Products available for online purchase can be ordered directly through our WooCommerce checkout.

Yes. If you prefer to discuss your requirements first, you can request a quotation through our Contact Us page at /contact-us/.

No. A quotation request is an enquiry and does not itself create an online purchase. Any quotation supplied should be reviewed before acceptance.

Contact us as soon as possible if you need to request a change. Whether a change can be made depends on the stage of processing and whether dispatch arrangements have already commenced.

• Product type and condition
• Container size and configuration
• Quantity
• Customer and billing information
• Delivery address
• Applicable charges
• Final order total

Metro Containers currently accepts Osko and Direct Bank Transfer. Customers should use the payment methods displayed as available during checkout.

Credit and debit card payment facilities are currently temporarily unavailable. Customers can presently use Osko or Direct Bank Transfer where displayed at checkout.

Orders are processed only after the required payment has been received and cleared in Metro Containers' account.

A bank receipt, screenshot or transaction confirmation can help identify a payment, but the order may remain pending until the funds have actually cleared in our account.

Use your order number or the payment reference provided with your order where requested. This helps us correctly match the payment to your purchase.

Our standard estimated shipping and delivery timeframe is 5–7 days after the required funds have cleared and the order enters processing.

No. The 5–7 day estimated timeframe begins after payment has cleared and the order becomes eligible for processing. Payment-clearance time is separate.

It is an estimated timeframe rather than an unconditional guaranteed delivery appointment. Destination, transport scheduling, site access and other delivery circumstances may affect timing.

Any applicable shipping or delivery charge should be disclosed during the purchasing process, through checkout or in an applicable quotation before payment is required.

• Provide a complete and accurate delivery address
• Ensure suitable vehicle access
• Consider overhead power lines and trees
• Ensure sufficient turning and placement space
• Consider ground conditions
• Tell us about significant site-access restrictions

Contact us before dispatch and explain the access conditions. This allows relevant delivery requirements to be considered before transport arrangements are finalised.

If we become aware of a material delay affecting your order, we will aim to provide updated delivery information as reasonably practicable. Applicable consumer rights remain unaffected.

Metro Containers offers eligible voluntary returns within 30 calendar days from the date of delivery. Australian Consumer Law rights may continue beyond this voluntary period where applicable.

Eligible change-of-mind return requests can be made within 30 days of delivery, subject to the conditions set out in our Return and Refunds Policy.

For an approved voluntary change-of-mind return, the customer is responsible for the applicable return transportation cost. The transport arrangement should be coordinated with Metro Containers before the container is moved.

Metro Containers does not charge a separate restocking fee under the currently published voluntary return policy.

Approved refunds are processed by Metro Containers within 7–10 days after approval. Your financial institution may require additional time before the funds appear in your account.

Refunds will generally be made using the same payment method used for the original transaction where reasonably available. For Osko or bank-transfer purchases, verified account information may be required.

Contact Metro Containers with your order information and details of the issue. If the product fails to comply with an applicable Australian consumer guarantee, statutory remedies may include repair, replacement or refund depending on the nature of the problem.

No. The 30-day period is our voluntary return window. It does not shorten statutory rights that may apply to faulty, incorrect or misdescribed goods under Australian Consumer Law.

Planning, building, zoning or other approval requirements can differ according to location and intended use. Customers are responsible for determining whether relevant approvals are required unless a different arrangement has been expressly agreed.

Containers can be used for many projects, but customers should obtain appropriate professional advice before carrying out structural, electrical, plumbing, building or other specialist modifications.

Containers that have been specially manufactured, cut, modified, painted or fitted out to a customer's specifications may not qualify for a voluntary change-of-mind return where this was disclosed before purchase. Applicable Australian Consumer Law rights remain unaffected.

GST is handled in accordance with applicable Australian taxation law. Where GST is legally applicable, it will be treated in accordance with the relevant requirements. Customers should review the displayed product price and final checkout total before payment.

Where a tax invoice is legally required for a taxable transaction, the relevant documentation will be handled in accordance with applicable Australian tax requirements.

If an unexpected availability issue affects an order, we will contact you to explain the situation and discuss the reasonable options available, including any refund required by applicable law.

Contact us as soon as possible to request cancellation. Whether the request can be accommodated may depend on the order status, preparation and any applicable Australian consumer rights.

Personal information is handled in accordance with our published Privacy Policy and applicable Australian privacy requirements. Please review the Privacy Policy for more detailed information.

Do not send funds until the details have been independently verified. Contact Metro Containers using the contact information published on our website if you receive an unexpected message claiming that our payment details have changed.

Our Privacy Policy, Payment Policy, Shipping & Delivery Policy, Sales Tax & GST Policy, Terms of Service, Terms and Conditions, and Return & Refunds Policy are available through the policy links provided in the website footer.

Contact Metro Containers at sales@metrocontainers.com.au or use our Contact Us page. Our team can assist with product, ordering, payment, delivery, quotation and general sales enquiries.